Last updated: 9 November 2026
1. Who we are
egofit.co.uk is operated by Digiad Ltd, trading as Egofit UK, a company registered in England and Wales (Company No. 11701366). Registered office: 20-22 Wenlock Road, London N1 7GU, United Kingdom. Email: [email protected]. Phone: +44 7459 039367. We are an independent dealer of Egofit products and are not the manufacturer. See About Us.
2. These terms
These terms apply to every order placed on egofit.co.uk. Please read them before ordering. If you are a consumer, nothing in these terms affects your legal rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
3. Your order and our contract
After you place an order you will receive an email confirming that we have received it. The contract between you and Digiad Ltd is formed when we email you to confirm that your order has been dispatched. If we cannot accept your order, for example because an item is out of stock or there is an obvious pricing error, we will tell you and refund any payment in full.
4. Prices and payment
Prices are shown in pounds sterling (GBP). The price you pay is the price shown at checkout, plus any delivery charge shown before you pay. Payment is taken by card through our payment provider, Stripe, when you place your order. Discount codes can only be used during the stated promotion period, one code per order.
5. Delivery
Delivery to UK and Northern Ireland addresses is free and usually takes 2–3 working days. Delivery to European countries is a flat £59 by UPS and usually takes 5–7 working days. Orders delivered outside the UK may be subject to import VAT, duties or customs charges set by the destination country, which are payable by the customer. Full details are on our Delivery page.
6. Your right to cancel
If you are a consumer you may cancel your order for any reason within 14 days of the day you receive your goods. To cancel, email [email protected] with your order number. We will confirm your cancellation and send you return instructions. Goods must be returned within 14 days of telling us you wish to cancel. Unless the goods are faulty or not as described, you pay the cost of returning them. We will refund the price of the goods and standard delivery within 14 days of receiving the goods back (or proof that you have sent them). We may reduce the refund if the value of the goods has been reduced by handling beyond what is necessary to inspect them.
7. Returns and warranty
In addition to your right to cancel, we offer a 30-day returns policy and a 1-year warranty on Egofit treadmills, provided by Egofit UK (Digiad Ltd). Returns must be requested and approved before you send anything back. Full details are in our Returns & Warranty policy.
8. Faulty goods
If your goods are faulty or not as described you have legal rights to a repair, replacement or refund. Please contact us as soon as possible with your order number and a description or photos of the problem, and we will put things right. We will cover the cost of returning faulty goods.
9. Product information and reviews
We take care to describe our products accurately, but colours and sizes in photos may vary slightly. Customer reviews shown on product pages are Amazon customer reviews of the Egofit product and are labelled as such. Press articles we link to are independent reviews of the Egofit product, not endorsements of our store.
10. Our liability
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable, or for business losses if you buy for business use. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Please read the safety instructions supplied with your treadmill before use.
11. Personal data
We use your personal data only as set out in our Privacy Policy.
12. Complaints and law
If you have a complaint, please email [email protected] and we will aim to reply within one working day. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.
